Refunds and Transfers
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Cancellations and Refunds
Individual Programs
Purchasers may request to cancel a registration and receive a refund up to seven (7) days prior to the date a course is scheduled to begin. Requests to cancel a registration and receive a refund must be submitted via the Executive Education Cancellation and Refund Form. Refunds will be applied through the original form of payment and may take up to 3–4 weeks to process.
Refunds and Credits:
• Days 6 through 1, before the start of the course is not eligible for a full refund. However, purchasers may receive either:
o A 50% refund, or
o A 100% credit toward another section via a coupon code
• There are no refunds or credits after a course begins
Custom Programs
Purchasers may request to cancel a registration and receive a refund up to seven (7) days prior to the date a course is scheduled to begin. Client shall provide at least seven (7) days’ advance notice to avoid a 20% rescheduling fee or a 50% cancellation fee. Requests to cancel a registration and receive a refund must be submitted via the Executive Education Cancellation and Refund Form. Refunds will be applied through the original form of payment and may take up to 3–4 weeks to process.