Cancellations and Refunds


Individual Programs

Purchasers may request to cancel a registration and receive a refund up to seven (7) days prior to the date a course is scheduled to begin. Requests to cancel a registration and receive a refund must be submitted via the Executive Education Cancellation and Refund Form. Refunds will be applied through the original form of payment and may take up to 3–4 weeks to process.


Refunds and Credits:

• More than 7 days prior to course start date: Eligible for a 100% refund
• Days 6 through 1, before the start of the course is not eligible for a full refund. However, purchasers may receive either:
o A 50% refund, or
o A 100% credit toward another section via a coupon code
• There are no refunds or credits after a course begins

 

Custom Programs

Purchasers may request to cancel a registration and receive a refund up to seven (7) days prior to the date a course is scheduled to begin. Client shall provide at least seven (7) days’ advance notice to avoid a 20% rescheduling fee or a 50% cancellation fee. Requests to cancel a registration and receive a refund must be submitted via the Executive Education Cancellation and Refund Form. Refunds will be applied through the original form of payment and may take up to 3–4 weeks to process.

 

 

Transfers between Courses

In order to transfer from a course for which you have registered to another course, you must send a written request to DPU-Cont-Ed@depaul.edu at least seven (7) days before the course is scheduled to start to receive a voucher code to register for the new course.