Negotiation Strategies and Skills Certificate Program

• Attorneys in public or private practice
• Managers of corporations of all sizes
• Union representatives
• HR professionals
• Owners and managers of small businesses
• Consultants
• Other professionals

You’ll gain dynamic communication skills that will help you become an effective negotiator.

Topics

• Distinguishing positions from needs and interests
• Communication skills (effective questioning skills, listening skills, and reading body language)
• Dealing with difficult people (effective recognition and use of emotions, empathy and anger management)
• Selection and use of standards, rather than power, when needs and interests do not lead to mutually agreeable solutions

Syllabus

Week 1

• Introductions
• Introduction to effective conflict management
• Discussion of distributive vs. competitive negotiations

Week 2

• Introduction and discussion of interest based negotiations
• Effective listening and questioning skills
• Using positive power
• Generating options 

Week 3

• Dealing with difficult people
• Preparation time for interest based negotiation simulation 

Week 4

• Interest based negotiation simulation and debrief
• Using the skills and strategies discussed in previous classes

Do I get DePaul credit for this class?

No, but some DePaul courses have been approved for CEU credits. This is a professional education class with different requirements than courses taken for academic credit.

 

How big is the class?

Class size is limited to allow for a more interactive environment in the classroom. Most classes have fewer than 20 students.

 

Will I have to write papers and take exams?

While the assignments differ for each instructor and course, you will be assigned non-graded homework and receive feedback on each of your assignments. Some courses also include in-class presentations.

 

What is the difference between a certificate and a certification?

A certificate is earned after completion of a course or a series of courses. Certificates are usually awarded by a training provider or an educational institution. Certification typically includes an experience, an educational component and requires passing an exam. Certifications are awarded by governmental and/or professional agencies and often require recertification to remain certified.